Privacy Policy
Effective January 1, 2026
Premium Cupertino Concrete, concretecupertino.com, hi@concretecupertino.com
Who this policy covers
Premium Cupertino Concrete is a concrete contractor in Cupertino, CA. This policy explains what information we collect when you use our website, call us or ask for an estimate, how we use it, how long we keep it and what you can ask us to do with it.
It applies to every page of our site, starting with our home page, and to the information you share with us while we plan and carry out your job. If you'd like to know more about who we are before you reach out, our About page covers that.
Last updated November 2026.
What information we collect
When you fill out our estimate or contact form, we collect what you type in. That's usually your name, phone number, email address, the address of the property and a description of the work, such as a cracked driveway or a new patio. If you add photos or extra notes, we collect those too.
When you call us at (408) 746-6415 or email us, we keep a record of the conversation details we need to follow up, such as your number, your message and the job you asked about.
When you browse the site, some information is collected automatically. This can include your device and browser type, the pages you visit, how long you stay, the site that sent you to us and a general location based on your internet address. We don't collect payment card numbers through this website.
Cookies and analytics
Our site uses cookies, which are small files your browser stores, so that pages load properly and so we can see in general terms how people use the site. We may use analytics tools from outside providers that place their own cookies and report things like page visits and traffic sources to us in summary form.
We use that information to fix pages that don't work and to understand which services people look for, not to build a profile of you. You can block or delete cookies in your browser settings. The site will still work, though some features may not.
How we use your information
We use the information you give us to answer your questions, schedule a free on-site estimate, prepare a quote, do the work and follow up after the job is done.
We may also use it to keep records for our business, meet legal and tax requirements, protect against fraud or misuse of the site and improve how the website works.
We don't sell your personal information, and we don't share it with other businesses for their own marketing.
Who we share it with
We share information only when it's needed to run the business or do your job. Our contact form is handled by an outside form service, so what you submit passes through that provider before it reaches us. Our website host and analytics providers also process data on our behalf.
If a job needs a supplier, a subcontractor or a permit, we may share the details they need, such as the job address and the scope of work. We may also share information when the law requires it, or to protect our rights, our crew or the people we work for.
How long we keep it
We keep estimate requests and messages for as long as we need them to respond and to follow up. If we do your job, we keep the job records for as long as we reasonably need them for warranty questions, our business records and our legal and tax obligations.
Analytics data is kept by our analytics providers under their own retention settings. When we no longer need information, we delete it or remove the details that identify you.
How we protect it
We use reasonable safeguards to protect your information, and we limit access to the people who need it to answer you or do your job.
No website or email system is completely secure, so please don't send sensitive information like bank details or Social Security numbers through our form or by email.
Your choices and rights
You can ask us what personal information we hold about you, ask us to correct it or ask us to delete it. We'll do that unless we need to keep something for a legal or business reason, and if so we'll tell you.
You can also ask us to stop contacting you. Depending on where you live, including California, the law may give you more rights over your personal information, and we won't treat you differently for using them.
To make a request, use the details on our Contact page. We may ask you to confirm who you are before we act on it, so we don't hand your information to someone else.
Children's information
Our site and services are meant for adults arranging work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our website or the way we work changes. When we do, we'll post the new version on this page with a new date at the top of the policy.
How to raise a privacy concern
If you have a question or a concern about your information, call us at (408) 746-6415, any day from 8 AM to 9 PM, or reach us through our Contact page. We respond within 1 business day, and we'll work with you to sort it out.