Terms and Conditions

Effective January 1, 2026

Premium Cupertino Concrete, concretecupertino.com, hi@concretecupertino.com

Agreeing to these terms

These terms cover your use of the Premium Cupertino Concrete website and any estimate or job you arrange with us. If you browse the site, call us, send the form or sign off on an estimate, you're agreeing to them, so please read them before you book.

If something here conflicts with a written contract we sign together for your job, the contract wins for that job.

What we do

We're a concrete contractor in Cupertino, CA, and we pour and repair flatwork, the flat slabs like driveways, patios, sidewalks and garage floors. We also build steps, retaining walls, pool decks, footings and foundations, and we do stamped and decorative concrete, foundation raising and concrete cutting. You'll find the full list on our home page and more about our crew on our About page.

The service descriptions on this site are general. The exact work on your property is whatever your written estimate or contract says, because no two slabs, yards or soil conditions are the same.

Estimates and pricing

We give free on-site estimates, and asking for one puts you under no obligation. We need to see the job in person because the size of the area, the condition of the subgrade, the ground the slab sits on, access for the truck, demolition of old concrete and the finish you choose all move the price.

Your estimate is based on what we can see before work starts. If we find something we couldn't see, like soft or wet soil, buried debris or old concrete thicker than expected, we'll stop, explain it to you and agree on any added cost with you before we go further.

Prices you see anywhere on this site are general information, not a quote, and only a written estimate from us sets the price of your job.

Scheduling, weather and cancellation

We'll set a start date with you once you approve the estimate. Concrete depends on the weather, so we may move a pour if rain, heat or other conditions would hurt the slab, and we'll tell you as soon as we know.

Your schedule also includes curing time, the wait while the concrete hardens enough to walk or drive on. We'll tell you when it's safe to use the new slab, and using it sooner can damage it.

If you need to cancel or reschedule, call us as early as you can. If we've already ordered materials, booked equipment or started work, you may owe for those costs, as your contract will spell out.

Payment

Any deposit, payment schedule and accepted payment methods are written in your estimate or contract, and we won't ask for money that isn't listed there.

Final payment is due when the work in your contract is finished, unless your contract says otherwise. If a payment is late, we may pause further work until it's settled and use the remedies California law allows.

What we stand behind, and what we can't promise

We're licensed and fully insured, and we want you happy with the job, so if something about our work isn't right, call us and we'll come look at it. Any written warranty for your job is the one in your contract, and its terms are the ones that apply.

Concrete is a natural material, and some things about it are normal, not defects. Small hairline cracks can show up over time even on a well-built slab, which is why we cut control joints, planned grooves that give the slab a place to crack neatly. Slight color differences, surface texture and variation between pours are also normal.

We can't be responsible for damage caused by things outside our work, such as tree roots, ground movement, poor drainage elsewhere on the property, heavy loads the slab wasn't built for, deicing salts, or use before the curing time we gave you.

Apart from any written warranty in your contract, our work and this website are provided as they are, without other promises, to the extent the law allows.

Limits on our liability

To the extent California law allows, Premium Cupertino Concrete isn't liable for indirect or follow-on losses, like lost use of your property, lost income or costs from delays we didn't cause. Our total liability for any job is limited to the amount you paid us for that job.

Nothing in these terms limits liability that the law doesn't allow us to limit.

Using this website

The information on this site is general and meant to help you understand concrete work. It isn't engineering, legal or permit advice for your property, and you should check permit questions with your city before work starts.

The text, photos and design of this site belong to us, so please don't copy them for business use without asking. Links to outside sites are there for your convenience, and we don't control what those sites say.

If we disagree

If you have a problem with our work or a bill, call us first, because most problems get sorted out quickly once we talk them through and look at the job together.

If we can't settle it that way, either of us may take the matter to the courts in Santa Clara County, California, or to another forum we both agree to in writing.

California law applies

These terms and any job we do for you are governed by the laws of the State of California, without regard to rules that would apply another state's law.

Changes to these terms

We may update these terms from time to time, and the version posted on this page is the one in effect. Changes won't alter a contract we've already signed with you unless we both agree in writing.

Questions about these terms

If anything here isn't clear, call us at (408) 746-6415 or reach us through our Contact page. We're available Mon–Sun, 8 AM–9 PM, and we respond within 1 business day.